Things To Take Note To Prevent E-auction Fraud

E-auction refers to the service that allowed seller post their products and let the buyer bid for the items through the internet. The major characteristic of E-auction is dynamic pricing which means that there is no fixed price for the product and various potential buyers can bid for it. This service is providing by some common website such as EBay and Lelong.com. E-auction generates a number of frauds whether conducted by sellers or buyers such as bid shielding, Shilling, fake photos and misleading descriptions, improper grading techniques and loss and damage claims.

Hence, the largest internet auctioneer, eBay has introduced several things to take note to prevent e-auction fraud which detail as follow:

1) User’s identity verification: eBay encourages users supply their information like driver’s license number, and date of birth for online verification.

2) Grading service: service to determine the condition and quality of the product, for example trading cards are graded from A1 to F1.

3) Feedback forum: The eBay feedback forum enables users give comment for the product they have bought and share the experience with other users.

4) Authentication service: This service can help to determine whether the product is genuine. The expert can help the users to detect counterfeits in the e-auction transaction.

5) Insurance policy: Users are offered insurance by eBay that covered up to $200, with a $25 deductible.

6) Escrow service: It is recommended when the item value more than $200 or additional security is needed. Both parties in deal are protected by third-party escrow service.

7) Nonpayment punishment: It is used to punish those buyers do not settle their payment after the bid. First-time nonpayment results in a friendly warning. A sterner warning is issued for a second-time offense, a 30-day suspension for a third offense, and indefinite suspension for a fourth offense.

8) Verification: Third parties will assess and identify an item through a variety of means. For example, some collectors have their item “DNA tagged” for identification purposes

Corporate Blogging

A corporate weblog is published and used by an organization to reach its organizational goals. There are many different types of corporate blogs, most can be categorized as either external or internal. Blogging can play an important role in both internal and external communications of your organization.
Internally blogs are generally referred to as tools for collaboration and knowledge management. It also accessed through the corporation’s Intranet, is a weblog that any employee can view. Internal blogs can be especially useful when the people are involved in different locations and may be used in place of meetings and e-mail discussions.

An external blog is a publicly available weblog where company employees, teams, or spokespersons share their views. In external communications the potential benefits include strengthened relationships with important target groups and the positioning of the publishing organization or individuals within it as industry experts.It is often used to announce new products and services to explain and clarify policies, or to react on public criticism on certain issues.

With corporate blog, there has been created a place where customers and prospects spend more time with our company brand. The kind you can expect from blogs is mainly about stronger relations with important target groups. In a forum where your main objective is not to sell, you’ll have a more personal relationship between you and your customers. Blogs are a fast way to join the customers’ discussions, provide tips and insights or receive feedback. It’s part of a conversation where people can comment, and the blog can provide you with a measure of value. Does anyone link to you? What do they say?

Why we need to start blogging nowadays? As blogs are user-friendly and very easy to use and navigate and they can become an active networking source for your business. Blogging gives your interested parties a place to come to learn about you. They can start to see how you both would benefit from knowing each other. This is a much more effective way to network and you don’t need to worry about your business card being thrown in the trash.

Review of Lelong.com.my

Lelong.com.my is the founder of the establish auction website in Malaysia, which is similar to the international auction site, eBay.com. Many people will have some items whether new or second hand lying around the house that are not currently in use and also have not gotten around to disposing off. This is major factors that have brought many users to Lelong.com.my. Starting based on Consumer-to-Consumer (C2C) transactions, Lelong.com.my is now moving to becoming a channel for Business-to-Consumer (B2C) relationships. There are various types of items are available in Lelong.com.my, we can almost buy any items in these website without seeking in the market. The layout is very user-friendly and easy to use, the users just have to key in the particular name of the item, and the item will appear in the forms that clearly showing the image, price and dateline.

At Lelong.com.my, there have provided users with interactive capabilities that allow them to communicate with one another and be more than "just another member". All members have an opportunity to contribute actively in forums and provide feedback not only about the Lelong services, but also on other members. The feedback provided can used to verify the reliance of the seller or buyer in order to avoid any fraud.

There are several payment system in Lelong.com.my, pay direct to the seller via Bank transfer according to the bank information provided by seller. Buyer and Seller will meet up or Pick up from seller's shop. Pay through Safetrade, buyer start a Safetrade account and pay to Lelong.com. Lelong.com instructs the seller to ship the goods, once the buyer receives the item, money will be released to the seller.

Review website:
http://www.lelong.com.my/

E-government in Malaysia.

E-government refers to the government use the internet technology as a platform for exchanging information, providing services and transacting with citizens and businesses.
In Malaysia, our government is also implement e-government. MyEG Services Berhad is a concessionaire for the Malaysian E-Government MSC Flagship Application. Their portal enables Malaysians to dynamically interact with numerous agencies within the Federal, State and the Local Government machinery providing services ranging from information searches to licence applications. The services which it provides include buy auto insurance, road tax renewal, license renewal and others.

Effect of E-government implementation:
(1) Citizens can be close to our government since they can easily get the information through the internet.

(2) Modernize public services in which joined-up government institutions are in
touch and work more effectively and efficiently. Citizen can also save their time for going government department which required long period of time for waiting.

(3) It reduces opportunities for trivial fraud at the different point of service delivery.
It helps the government to cut down the lost due to those frauds since through e-government the transaction make is directly goes into particular government account.

(4) Increase and capture profit more efficiency since it is more convenient for citizen
to settle their debt to government such as fine, tax and license fee via the internet instead of going to the particular government department.

Adoption strategies:

Although E-government is more convenient to citizen, it faces some barriers. For example, government adopt E-filling for citizen to submit tax return form. However, some of the citizen continues to submit tax return form manually. The problem here is because of some of the citizen may not know how to use the computer especially the old generation. Besides, citizen may worry about the security problem.

Hence, in order to encourage citizen make more usage of the E-government, promotion and advertisement is the must. For example, the Inland Revenue Board has promoted the E-filling system through television and radio advertisement. Additionally, the MyEG is now promoting citizen to buy auto insurance online in order to stand a chance to win FREE road tax.

Promotion and advertisement is important for the government to launch a new E-government system. This not only get know by the citizen of the new system, it also encourage the citizen make use the system. Hence, government can cut down the administration expenses.

Website which recommendate to review:

http://www.gov.my/

http://www.myeg.com.my/

https://e.hasil.org.my/